Hello! Thanks for using JustAnswer. My name is ***** ***** I am an attorney ready to answer your questions with top-quality service. Just a few quick things before we get started:
- I’m sorry to hear you are having these problems with your legal issue. I know that can be frustrating. However, we can get this resolved quickly;
- We are transitioning to a new system to better serve you, so there may be a slight delay in my responses. Your patience is greatly appreciated.
Did they say why they are delaying at all?