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I have a Maytag stacker washer dryer that...

Resolved • Response time 1 minute

21 Jan 2022

I have a Maytag stacker washer dryer that just quit working.
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21 Jan 2022

Ask your own question
Appliance Technician's response
21 Jan 2022
Austin
Austin
Hello I would be happy to help you. I'm sorry for your trouble. Do you have the model number?
21 Jan 2022
Customer reply
21 Jan 2022
MLG2000AWW
21 Jan 2022
Appliance Technician's response
21 Jan 2022
Austin
Austin

Ok thanks. Please give me a few minutes

21 Jan 2022
Customer reply
21 Jan 2022
Thank you.
21 Jan 2022
Appliance Technician's response
21 Jan 2022
Austin
Austin

Ok thanks. Will the washer turn on?

21 Jan 2022
Customer reply
21 Jan 2022
The water turns on and starts to fill. That I can hear. It runs water for about 30 seconds then shuts down.
21 Jan 2022
Appliance Technician's response
21 Jan 2022
Austin
Austin

Ok thanks. Does the door lock?

21 Jan 2022
Customer reply
21 Jan 2022
Sometimes it gets to that point.
21 Jan 2022
Appliance Technician's response
21 Jan 2022
Austin
Austin
Ok thanks. Please give me a few minutes
21 Jan 2022
Appliance Technician's response
21 Jan 2022
Austin
Austin

Ok thanks. This means most likely,  the motor control is faulty and will need to be replaced unfortunately. There is a updated version for this model. You will need to order and replace this part number 12002039. Copy and paste this link it will look different but it comes apart the same way.

https://youtu.be/FqpFWniTJbQ

21 Jan 2022
Appliance Technician's response
21 Jan 2022
Austin
Austin

The video above will show you how to replace it. You can order it from reliableparts.com repairclinic.com Searspartsdirect.com partselect.com. Whirlpool owns Maytag. It is very expensive. Approximately 500.00 dollars. Honestly with the cost of this repair I would recommend buying a new unit unfortunately

21 Jan 2022
Customer reply
21 Jan 2022
I’m considering that. Only problem is a can’t find a stacked where the controls are in the center of the machine. Half of them have the dryer controls up high so it takes an Amazon to reach them
21 Jan 2022
Appliance Technician's response
21 Jan 2022
Austin
Austin

I understand your concern. GE is a option. Im sorry for your trouble. If you need any more information or help let me know. My username is ***** ***** Hope you have a great evening

21 Jan 2022
Customer reply
21 Jan 2022
Thank you sir. God Bless.
21 Jan 2022
Appliance Technician's response
21 Jan 2022
Austin
Austin

Thank you very much! God bless you

21 Jan 2022
Customer reply
22 Jan 2022
Do you have a part number for the washing machine belt?
22 Jan 2022
Appliance Technician's response
22 Jan 2022
Austin
Austin

Ok thanks. Please give me a few minutes

22 Jan 2022
Appliance Technician's response
22 Jan 2022
Austin
Austin

Absolutely. This is the part number 

12001788

22 Jan 2022
Customer reply
22 Jan 2022
Thanks
22 Jan 2022
Appliance Technician's response
22 Jan 2022
Austin
Austin

You are welcome

Customer rating:
Austin
Austin
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Factory Certified Technician
22 Jan 2022
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