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I have applied for an apartment and they are...

Resolved • Response time 1 minute

21 Oct 2021

I have applied for an apartment and they are unable to do a credit check because of our LifeLock account. Please drop the block for at least 48 hours
JA: I'll do all I can to help. Can you tell me more about what's going on?
Customer: waiting for approval to sign a lease on an apartment and everything has been completed except LifeLock is keeping them from doing a credit check.
JA: What state are they in? It matters because laws vary by location.
Customer: South Carolina
JA: What steps have they taken so far?
Customer: Sent 3 months bank statements and up to date stock value.
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: Just that this is all that is holding up approval.
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21 Oct 2021

Ask your own question
Lawyer's response
21 Oct 2021
KarraK
KarraK

Hello! My name is ***** ***** I'm a licensed attorney. I'm here to provide you with excellent service. Kindly allow me a moment to review your question.

21 Oct 2021
Lawyer's response
21 Oct 2021
KarraK
KarraK

Thank you for your patience! I’m very sorry to hear you are experiencing these issues, but I appreciate you reaching out to us for assistance. Hopefully, we can get this resolved quickly. I'm very sorry to hear that you are having these issues. I know how upsetting it is when you are denied an apartment because of the credit check.

I’d be happy to help with your question. First, though, I need to get some clarification. Have you also managed to write to the credit bureaus to release the block? The reason I’m asking is that I want to provide you with the best answer.

21 Oct 2021
Customer reply
21 Oct 2021
I have not. I am trying to get this done quickly. Who can I email?
21 Oct 2021
Lawyer's response
21 Oct 2021
KarraK
KarraK

You can contact Experion, Equifax, and Transunion: 


  • https://www.equifax.com/personal/credit-report-services/credit-freeze/

  • https://www.experian.com/blogs/ask-experian/what-is-the-best-way-to-get-a-credit-freeze-removed/

21 Oct 2021
Lawyer's response
21 Oct 2021
KarraK
KarraK

Have I answered your question? I’m very sorry that this happened.  If any part of my response is unclear, please let me know. It’s my goal to deliver excellent service, so please let me know if there is anything more I can do. I invite you to ask me any follow-up questions.

21 Oct 2021
Customer reply
21 Oct 2021
Yes
21 Oct 2021
Lawyer's response
21 Oct 2021
KarraK
KarraK

It has been my pleasure to help you. Keep me updated on your case. If you still have more questions about this issue, I would be happy to continue to assist you. If you need more clarification or if something doesn’t make sense, please let me know and I will try to clarify it for you. We are always here to help you with any future legal questions that you have. Thank you for using our site and for trusting me to answer your question. I am so sorry again, that you experienced these legal issues.

Customer rating:
KarraK
KarraK
Avg. question only $36
Expert
21 Oct 2021
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