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Samsung fridge vegetable tray issue. One tray...

Resolved • Response time 5 minutes

21 Jan 2022

Samsung fridge vegetable tray issue. One tray is fine but other tray is freezing lettuce and anything u put in it
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21 Jan 2022

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Customer reply
21 Jan 2022
Fridge is set at 1C
21 Jan 2022
Appliance Technician's response
21 Jan 2022
Steven
Steven
Owner and Operator

Hi, welcome to JustAnswer. My name is***** am a ticketed HVAC and refrigeration technician with over 13 years in the trade, and I will be helping you today.

Thank you for your question.  The factory setting for refrigerators is 37F (or 3C), so I would recommend changing your cooler set point to 3C.

Regarding your vegetable tray that is freezing the lettuce, could you send me a picture of it?  Thank you.

21 Jan 2022
Customer reply
21 Jan 2022
Here
[Attachment hidden]
21 Jan 2022
Customer reply
21 Jan 2022
Pic 2
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21 Jan 2022
Appliance Technician's response
21 Jan 2022
Steven
Steven
Owner and Operator

Thank you.  The little control on the top right hand side controls the humidity of the drawer.  Try setting it to the lowest setting.  This will allow more air to circulate through the drawer and prevent cold air from getting trapped inside and freezing produce.

Doing this along with setting the cooler to 3C should solve the problem.

21 Jan 2022
Customer reply
21 Jan 2022
Thanks very much
21 Jan 2022
Appliance Technician's response
21 Jan 2022
Steven
Steven

Your welcome.

Customer rating:
Steven
Steven
Owner and Operator
Avg. question only CA$28
Expert
21 Jan 2022
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