After submitting your question, you’ll receive a response from a real professional who has been verified by a leading third party verification service. The professional’s message to you will arrive in written form on the JustAnswer website, similar to an email or online chat. And just like an email or chat, you can reply to the professional for more information or with follow-up questions.
Who are the professionals? How are they verified?
Professionals on JustAnswer are just like in-person professionals – doctors, lawyers, mechanics, home repair pros, and more. In fact, many of the professionals work in an office, such as a medical center or law firm, and answer questions in their spare time. All professionals on the site are verified by a leading third-party verification service.
How soon will I get a response?
All questions on JustAnswer receive a response within 24 hours – many in 10 minutes or less. Whether your question will take 10 minutes or 24 hours depends on several factors including the type of professional you request, the complexity of your question, and the priority level you select on the next page.
If you'd like an answer as soon as possible, simply select "right away" on the next page, and your question will be marked as high priority.